![]() ![]() So, I anticipate that someday a lightning storm will once again strike the cloud, corrupt one of my files (and maybe one of yours!), and we’ll have to do this again.I ran a search on this without luck. In other words, I could right now delete the folder in my userdata, but I am not aware of any method to delete those files in the cloud. My guess is that - once you have a Steam cloud-save (you can choose any of the 10 slots), that file is ALWAYS going to exist in the cloud. Based on this experience, I would simplify to a single installation prior to going through this procedure. But knowing that it certainly loaded and saved to the cloud, it seems very likely that it could have been part of the problem. I did this before I arrived at the complete fix, and it didn't help at the time I did it (or at least I don't know if it helped). One other thing - I also uninstalled Civ from my work laptop. (But I never have gotten the “Cloud Sync Conflict” dialog this might simply be that Steam now handles it differently than in 2012). By saving into all 10 slots, I should be guaranteed to overwrite the corruption. Knowing that I had several cloud-saves, it occurred to me that might overwrite only one file’s worth of the cloud, and therefore might not get to the actual corruption. Until… I SAVED A CLOUD-FILE IN ALL 10 SLOTS! This procedure’s “fix” is to overwrite a corrupt file. This procedure apparently worked for 2K user Decsus, but it didn’t work for me. The game should then start, and you should be able to load save files. Tick "Enable Steam Cloud sync" (Steam->Setting->Cloud)Ī Cloud Sync Conflict dialog should appear (BUT SEE BELOW) Save the game in Steam cloud (BUT SEE BELOW) ![]() Open your Steam userdata folder (in my case C:\Program Files (x86)\Steam\userdata)Ĭlick on the numbered folder (your Steam ID)ĭelete everything inside (These are your Steam cloud-saves for Civ V) Here is my updated version (I think there are some Steam-setting differences since 2012) of the procedure found on 2K: ![]() I tried this procedure several times (I know – insanity…) with two notable observations: First, I never had the “Cloud Sync Confilct” that it references second, it did fix something, because I could load Civ saves when Steam was offline. I finally found a March 2012 thread on 2K. But while most of the threads I found stated the problem well enough, none of them led to a fix, at least not one that worked for me. A couple of years ago built me a Civ computer, and in setting it up he had disabled the Steam cloud, as he was convinced it was not stable. I travel for work, and had saved any number of cloud-files. Searching the internet for “Run-time error” returned a lot of threads (from multiple forums) about corrupt Steam cloud-saves. Changed the graphics card, re-installed Civ (to both C:\ and E:\), re-installed Steam, set Steam to offline, and finally even re-installed Windows. We tried everything (my son, is an IT professional), but with very little success. “Single User” “Load” would cause a Run-time Error and would terminate Civ. (This is everything I’ve recently learned about this problem – getting a solution all in one place.)įor about a month I have not been able to load a Civ V save-file. ![]()
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